Shipping policy
Shipping & Payment Policy
Shipping Methods:
We ship all items via USPS First-Class Mail or USPS Priority Mail, depending on the total weight of your order. For international orders, we also offer DHL Express.
Free Shipping:
YES, we offer Free Shipping for orders of $99 or more anywhere in the US.
Delivery Timeframe:
Please note that the delivery timeframe is contingent upon the processing of your order. We strive to process orders on the same day; however, during high volume periods, processing may take up to 5-7 days.
- For U.S. orders, you can typically expect to receive your order within 5-7 business days (excluding weekends).
- International orders usually take 1 to 4 weeks, depending on your country.
International Shipping:
Yes! We ship to almost anywhere in the world that USPS will accept our products. Just add items to your cart, enter your address at checkout, and a real-time shipping rate will be calculated.
Customs Fees:
If you were charged fees to pick up your international order, please note that these fees are customs practices dictated by your country's customs office. These additional fees are assessed by your government, and we have no control over them. For more information regarding your country's import tariffs, we suggest contacting your local customs office directly.
Shipping Availability:
If our site indicates that there are no shipment options available to your destination, it may mean that shipping to that location is currently not possible. We continuously seek ways to improve our shipping capabilities. Please contact us via email to alert us of your location.
Payment Options:
We accept all major credit cards, PayPal, Amazon Payments, Apple Pay, and Cryptocurrencies.
Contact Information:
- Trade Name: Heritage Creations LIMITED
- Phone Number: 807-471-7580
- Email: MadingerKylee9874@outlook.com
- Physical Address: 909 Davis Drive, Markham, ON L3P 2M4, Canada